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Showing posts with label Wall Street journal. Show all posts
Showing posts with label Wall Street journal. Show all posts

Monday, February 1, 2010

Publicity, audience development and the art of selling tickets

Photos: The WSJ's Terry Teachout saw and reviewed both Ghosts in Stockbridge, MA and Heartbreak House in Peterborough, NH last summer. (L) Mia Dillon and Randy Harrison in Ghosts, Jaime Davidson photo and (R) George Morfogan and Ellie Dunn in Heartbreak House.


The WSJ Covers Berkshire Theatre Companies

Here in the Berkshires, many of our professional resident companies do exceptional work, and as a result, have attracted national attention. It doesn't happen nearly often enough, but when this sort of publicity lightning strikes, large audiences usually follow. All four of our resident professional companies - Barrington Stage Company, Berkshire Theatre Festival, Shakespeare & Company and Williamstown Theatre Festival - have often been reviewed by the Wall Street Journal's traveling critic, Terry Teachout. Critics from the New York Times and Boston Globe are also often seen in the local audiences.

When the Guthrie Theatre's Joe Dowlling put their "Everything Kushner" Festival together last Spring, he created the perfect storm of publicity. Not only did he undertake the Pulitzer Prize winning Angels in America but the Guthrie also commissioned a new play, The Intelligent Homosexual's Guide to Capitalism and Socialism with a Key to the Scriptures. They also did an evening of Tiny Plays in which five of Kushner's lesser known short works were performed.

They did this with panache, offering terrific photos and news releases with real news and interesting facts. Their incredibly helpful public relations attracted interest from across the country, including this blog. The critics from the national media flocked to Minneapolis, and the out of town audiences were so large the theatre company hired a concierge to help with hotel arrangements. Selling almost every ticket they could print, the festival's revenues covered a healthy portion of the expenses involved. It was both an artistic and financial success.

Berkshire theatres often note that tickets only cover half of their operating expenses. But that is because they only sell 50-60% of their tickets. Imagine what consistent sell-outs would do. When I was at the Boston Ballet, we managed to get that figure up to 92% of all tickets sold, and that greatly reduced the need for panic fundraising.

Marketing and PR is often handled by people with little real expertise in the art of developing audiences, and so tickets go wanting. Part of the problem is that many companies don't take the task seriously as evidenced by the majority of recent college graduates and actor wannabes in that role in some American companies. With more attention to these staff positions, it is possible that for each additional $10,000 budgeted to hire a real professional in the field, you can expect an increase of $100,000 in ticket revenues. This is not a job for an intern or novice. Nor is it a job to be lumped with sixteen other responsibilities.

Teachout wrote that Elizabeth Aspenlieder is "a splendid stage comedienne whose zany acting is part of what makes Shakespeare & Company the best theater troupe in the Berkshires." She is also a very adroit publicist.

Of course, trying to find audiences when there have been a series of poor choices in production can also have a devastating effect. Audiences know when they are getting a cheap, under-rehearsed product, or an artistic director's vanity project instead of something worth paying for. There is also the important matter of audience comfort. How can it be that we pay ten times the price of a comfortable stadium movie theatre seat for perches barely able to contain a midget? That's a topic that will get analysis from me this spring.

But I digress from the main point of this entry. Which is to recommend a wonderful guide written today by Terry Teachout from the Wall Street Journal. If you have wondered what it takes to get someone from a major publication like the WSJ to cover your "hot" production, this is the ultimate guide. Teachout reveals his agenda and actually lists the playwrights and plays he will consider, and those he avoids like the plague.

He also takes on the common practice of sending out press releases for every minor event, and how it important it is to keep a theatre's website up to date and functional. Here's a sample:

Terry Teachout


"You probably know that I'm the only drama critic in America who routinely covers theatrical productions from coast to coast. As I wrote in my "Sightings" column a few years ago:

"The time has come for American playgoers--and, no less important, arts editors--to start treating regional theater not as a minor-league branch of Broadway but as an artistically significant entity in and of itself. Take it from a critic who now spends much of his time living out of a suitcase: If you don't know what's hot in "the stix," you don't know the first thing about theater in 21st-century America.

"I also have a select list of older shows I'd like to review that haven't been revived in New York lately (or ever). If you're doing The Beauty Part, The Cocktail Party, The Entertainer, Hotel Paradiso, The Iceman Cometh, Loot, Man and Superman, Rhinoceros, The Skin of Our Teeth, The Visit (the play, not the musical), or anything by Jean Anouilh, Bertolt Brecht, Horton Foote, William Inge, Terence Rattigan, or John Van Druten, kindly drop me a line."

You can find his email address and the rest of his thoughts at the Arts Journal's About Last Night
blog which he writes with Laura Demanski (Our Girl in Chicago) and Carrie Frye.

Friday, September 25, 2009

Bursting the Billion Dollar Twitter Bubble


Call it froth, call it sizzle, but don't use more than 140 characters. A billion dollars. That's the value of Twitter according to the esteemed Wall Street Journal, the newspaper of record when it comes to over valuing things from mortgage derivatives to the current story on Twitter's prospects. Wall Street lays another egg. How do you say nineties nonsense?

The investors are valuing Twitter -- which has yet to generate more than a trickle of revenue -- at about $1 billion...The investor group is expected to include mutual-fund giant T. Rowe Price Group Inc. and private-equity firm Insight Venture Partners, which would be new investors to Twitter. Existing Twitter investors, including Spark Capital and Institutional Venture Partners, are also expected to participate in the round, according to the people familiar with the plan.Twitters Value is Set at $1 Billion



We're seen these speculative internet gold rushes before, when IPO's were all the rage in order to monetize some code warrior's sleepless nights of toil creating, say, a website devoted to images of her friend's piercings and tattoos. Of course, theatres, symphonies and other arts presenters have been doing backflips trying to figure out how to get people to tweet short reviews of their productions, not realizing that it is as easy to say "save your money" as it is to encourage friends to "buy a ticket." Besides, the bottom line is it takes more than a few abbreviated words to convince me to attend something. The twitterati have short and shallow attention spans, what with their multi-tasking and everything.

I am a regular visitor to and participant in both Facebook and MySpace (or My Face as my friend Shirley likes to say) and think they are better suited to the future prospects of being adjuncts to arts marketing efforts. Here in the Berkshires just about every cultural group with more than one member is now online, on My Space, and the number of writings on my wall touting this event or that far outnumber those of friends reporting on their baby's diaper condition.

Still, every once in a while somebody posts something really interesting, or novel, and makes it all worthwhile.

But not a billion dollars of worthwhile, no matter what the WSJ says. Let the investors choose their vehicles to ride over their cliffs. Thelma and Louise can do whatever they want to piss away their retirement money. This time let's just not bail them out, ok?

Tuesday, December 30, 2008

A Date with Elizabeth Aspenlieder

With New Year's Eve you get a hangover but with Elizabeth Aspenlieder you get laughs. (All photos by Kevin Sprague.)

(My review of Bad Dates is now available at Berkshire Fine Arts. I recommend it highly.)

The Wall Street Journal called her "One of the funniest actresses on the East Coast," causing her career course to change. As one of the regular company members at Shakespeare & Company in Lenox, Massachusetts, she spends her summers playing drama and tragedy as well as comedy. But with 2007's Rough Crossing, and this past summer's The Ladies Man, she has honed her gift for making audiences laugh.

Shortly she will assume the identity of Haley Walker, a brassy divorced mom with a teenage daughter, her new starring role in the one-woman tour-de-farce, "Bad Dates."

Aspenlieder makes it feel like Haley is sharing her innermost secrets just with you.

Scheduled for a winter long run from January 9 to March 8, Aspenlieder will have the task of keeping things light and funny during a sometimes dark and dreary season. Written by the immensely gifted Theresa Rebeck, Bad Dates is a sharp-tongued, ironic look at what multi-tasking women have to cope with today.

How do you survive as a single mother and working mom while searching for elusive romance in a devious world? How do you pick shoes to wear from a collection of more than 600? How do you know if you've gone over that invisible line?

It is from the familiarity of these situations that much comedy can be extracted, and watching a recent rehearsal, it is amazing what Haley's daily diary of dilemmas discloses.

Under the firm hand of director Adrianne Krstansky, Haley is always in motion, fussing with her appearance, and fulminating about her latest mishap. Although alone on stage, Haley is constantly monitoring the reaction of her guests. "The audience is having a two way conversation with her the whole time," Krstansky notes, "and is brought into her life in a very personal way."

What David Mamet does for na'er do wells and petty con-men, Rebeck does for the women who date them. "Is sex that much more fun for men than women, that they'd do it with just anyone? That would be one conclusion. The other would be that maybe men don't have enough to think about."

How many pairs of shoes?

You can preview this show by visiting its website and a video blog that Aspenlieder has created for us to enjoy. There is also a "Bad Date Story Contest" in which you are invited to share your horror stories. The first entry is hilarious.

One final note. If you are a Berkshire resident you can get some pretty serious discounts on tickets at Shakespeare & Company, too, many performances are 40% off regular prices. In this case you will pay $21.60 for previews and $28.80 for the rest of the performances.

And here's tip to the guys: if you think this is a show for women, and pass it up, you lose. There is more valuable information about getting dates, and getting, um, results, than you can imagine. Be smart. Go. It will be a good date...for both of you.
 
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